Archive for Customer Service Demon
The Prius saga continues
A package’s progress
Why I’m giving up on DoorDash
TL;DR: This is another over-long customer service rant from Jed, this time explaining why I won't be using DoorDash again...
Yay, PG&E!
Yay PG&E customer service! Got home tonight, in a pretty good mood for the first time in a while, and...
Amazingly good comiXology customer support
That was astonishingly good customer support. I sent a support-request email to comiXology (maker of various comic-reading apps for iOS)...
So far this morning
Today would've been my mother's 72nd birthday. Hard to imagine her at 72. As usual, here's a link to some...
Thanks to Matt at Things tech support
I've been using the task-list-management app Things since 2009. It's far from perfect, but it's the only to-do-list software that...
Great customer service: Victorinox
A month or two ago, I noticed that one of the wheels on my suitcase was broken. The outer layer...
How not to ask neighbors to help with termite issues
Empty house next door is getting termite-fumigated. The fumigation company has sent me a “Neighbor's Permission Form” that tells me...
We won’t order gargoyles for you, but we will charge you
Remember how a couple weeks ago, I called Bloomster's (a San José florist) to find out what was up with...
The case of the missing gargoyles
Two months ago, I ordered two Campania garden gargoyles from the local retailer, a place called Bloomster's in San José....